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Navigating Conflict in the Office

An image of the word conflict in wooden letters.

Navigating conflict in the office can be a tricky business, but it’s a crucial part of being a successful manager. Unfortunately, many managers aren’t quite sure how to handle conflict in a productive way, which can lead to a negative work environment and decreased productivity. But fear not! In this article, we’ll provide some tips […]

Re-Introducing the Smile!

A short story on how personal development skills can help change your perspective on lifes ups and downs. Having recently visited my doctor – and feeling a little nervous – I was greeted with a very solemn face and told to come in. Sitting on the edge of my seat as if I were in […]

Refresher course. Does your team need one?

A refresher course has become paramount in recent months. The pandemic has meant all businesses and employees have had to adapt, and adapt quickly. Whilst we will all have our own experiences and difficult stories from this time, most of us will likely look back and be proud of how our colleagues and staff have […]

The QWERTY keyboard – here to stay?

A few years ago I was invited by BBC Radio 5 to carry out an interview on touch typing – just a topic to fill a few minutes on their live show.  It was quite an interesting experience seeing how a radio programme was put together – but I had to be there for 5 […]

Continuous Professional Development (CPD) Accreditation

All PA Courses come with CPD points

A short bog on our continuous professional development accreditation. In January 2019 we became a CPD accredited centre. In addition to NCFE CQ accreditation, we now have CPD points/credits accredited to our top courses as well as to some new shorter courses.  CPD stands for Continuous Professional Development and is used to recognise professional training […]

Little acorns and all that…

When I started my business in the 1980s from my dining room in our 1930s semi – sitting round our 1930s dining table we had bought from a second-hand shop (having just got married), the last thing I would have imagined is that it would have turned into a business with nearly 400 students and […]

Social Media Mistakes You’re Making

Are you unwittingly scaring off potential employers because of basic social media mistakes? Social media is a fantastic tool for connecting with people and finding work. It’s no secret that many prospective employers check the social media platforms of potential candidates before offering them interviews. However, it’s all too easy to let yourself down and […]

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