Secretary Diploma

The Secretary Diploma is designed to help you start your career as a secretary and for those looking to study an intermediate course and have a less demanding role compared to a PA.

This is a great first step in developing a professional career as a secretary as well as a useful general course to complement other office-based roles.

Get up to speed with your secretarial, IT and administration skills so you can cope with a range of responsibilities required in the fast-paced business world of today.

Specialist careers advice/CV design and guidance when applying for jobs also included.

How can I study this course?
  • This course can be studied from home or the workplace and is 100% online. 
  • You will complete an assessment at the end of each unit which is submitted electronically with the option to re-submit if not at the required standard, gradually building your Diploma as you go through the course.
  • You will have continuous tutor support throughout the course providing feedback, guidance, worked examples and hints and tips as you study.
  • We have weekly start dates. 
How long will it take me to study this course?
  • As a guide the course will take up to 300 hours to complete OR 12 weeks if studying full time.
  • If you have worked in an office environment before or have some relevant skills, the course will take less time to complete.
  • This course is open for 16 months to provide plenty of flexibility for holidays, illness and busy times so you can study at a pace to suit you.
What qualifications will I achieve?​

NCFE Accredit our PA courses and all other qualificationsYou will receive the following Diplomas upon successful completion of this course, issued by NCFE – a UK leading vocational qualification awarding body:


  • NCFE CQ11602 – Secretary Diploma (Level 2)
Learning Outcome and Salary

Having a career as a secretary provides you with the opportunity to work in a vast range of different organisations and business sectors, such as…. 

  • Multi-national organisations
  • Home/Foreign Office
  • BBC/TV & Film/Charities
  • Marketing/Public Relations/Exhibition
  • Publishers/Newspapers/Magazines
  • Fashion Houses/Museums/Sport

This career is for you if want to work as part of a team in an office environment, dealing with a range of responsibilities with your manager guiding you, offering you the first step working in professional offices. 

After further training you can gain PA Level 3 skills and qualifications to open further job opportunities.


The role of a secretary is wide ranging, and the available salaries reflect that.  Beginner roles start in the £20,000 – £25,000 bracket but with experience you will find Secretary jobs offering salaries upwards of £30,000.  Source: and accurate as of October 31st 2023.

What this course offers you

This is a job specific, customised qualification designed to meet the needs of the role of a secretary. The qualification will make you job ready, more competitive, boost your confidence, and give you a range of job opportunities. 

Benchmarked to a standard recognised by UK awarding body NCFE using Ofqual descriptors so you know the training will be to business standards and fit for purpose. 

Summary of Course Content - 23 units
Administration – 9 Units 
  • Diary Management
  • Supporting Business Meetings
  • Supporting Business Trips
  • Supporting Business Events
  • HR Support
  • Petty Cash/Travel Expenses
  • Composing Business Documents
  • Office Procedures
  • Role of the Secretary
IT Skills – 8 Units 
  • Word – Word Processing
  • Outlook – Email and PIM
  • Excel – Spreadsheets, Charts & Graphs
  • PowerPoint – Digital Presentations
  • Publisher- Desktop Publishing
  • Access – Databases
  • Internet Research
  • Effective use of IT – Teams, Zoom, The Cloud & collaborative software
Business Documents – 6 Units 
  • Business Letters
  • Tables
  • Producing and Edititing Muli-Page Reports
  • Mail Merge
  • Audio Transcription
  • Touch Typing and Speed Development – Interactive Program

Secretary Diploma Payment Options to Suit All Budgets

£760 Was £950

Includes VAT and NCFE registration fees and certificates.

This course is eligible for a TOTUM Student Discount Card – Great Savings!

PAY IN FULL – Only £760 – SAVE £190 on this course!


Complete the course in as little as 3 months!


No credit check required and no interest!  Pay by Standing Order.

Choose your deposit:

£350 – with 10 monthly payments of £60

£250 – with 10 monthly payments of £70

£150 – with 10 monthly payments of £80

Course Enquiry

For further information please fill in your details and a member of our team will be in touch shortly. Or call 0800 500 3096

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Ready to start on the Secretary Diploma or book for later?

Our Secretary Diploma is accredited by NCFE CQ and CPD

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