Secretary Diploma
NCFE CQ 11602
Start your career as a Secretary with our online Secretary Diploma Level 2, accredited by NCFE, one of the leading vocational awarding bodies in the UK, providing key core skills to open up a range of job opportunities working in different office roles as a Secretary or Administrator.
Suitable for school leavers as well as those who wish to move on from working in hospitality or retail, using their customer care and communication skills they have already gained in the workplace. For those who wish to develop their career further to a more demanding PA role can top up their training later on by studying the PA Diploma or Executive PA Diploma.
Flexible online study to fit in around work, holidays and family commitments with continuous specialised tutor support throughout the course.
See below summary of course content, course fees and payment options.
About this Secretary Diploma
As part of your diploma, you’ll build practical skills across a wide range of core admin areas, including diary management, organising meetings and trips, planning business events, providing HR support, handling petty cash and expenses, carrying out research and reporting, managing office procedures, composing professional business documents, and understanding how business organisations operate.
Stay ahead of the curve by learning how to use artificial intelligence as a powerful workplace tool. This unit shows you how to apply AI directly to the role — from managing diaries and streamlining communication. You’ll gain the knowledge and confidence to harness AI safely and effectively, making you more efficient, future-ready, and indispensable in a modern business environment.
You’ll build the advanced skills needed to produce professional business communications with accuracy and confidence. This includes creating advanced business letters, complex tables and reports, carrying out mail merge tasks, and developing audio transcription skills. You’ll also take part in an interactive touch typing and speed development programme to boost efficiency and accuracy in every document you produce.
Develop a strong foundation in the most widely used office software, giving you the confidence to handle any task in a professional environment. You’ll cover Word for word processing, Outlook for email and personal information management, Excel for spreadsheets, charts, and graphs, PowerPoint for electronic presentations, Access for databases, and Publisher for desktop publishing, along with internet and web research. These skills will ensure you’re fully prepared for the digital demands of today’s workplace.
Job and career support – both during and after your course for up to 2 years – which includes CV design, advice and guidance as you apply for jobs and interview techniques.
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Course Fees and Payment Options
TASTER COURSE
Our Taster Course let’s you see what it is like studying with us.
Request a free Taster Course and see how it suits you.
Course Fees - £712.50
Save over £237.00 – Was £950
25% Early Booking Discount for Autumn start dates!
Pay in full by Credit/Debit Card
, please spend more than £50Course Open for 16 months
You can study at a pace to suit you to fit in around work, family and holidays - varying the number of hours you study each week.
You can complete the course as quickly as you wish - no limit on how much you can study each week providing maximum flexibility.
Certificates issued by NCFE upon successful completion of the course and posted directly to you.
Why Employers Value a Recognised Qualification
Secretary roles are highly competitive, with employers often looking for candidates who hold a recognised Level 2 qualification.
A recognised Diploma demonstrates structured professional training, strong administrative and organisational skills, and that you are career focused and ready to support senior managers effectively. This helps your application stand out in a competitive job market.
Student Reviews
I recently completed a Certificate III in Personal Assistance and it was a great experience! I was looking to up-skill while I was working full time and came across Lewis College in a Google search.
The tutors are incredibly helpful and responsive and really care about your development during and even after you've completed the qualification with the offer of Career advice/counselling if desired. There are payment options too which makes the course fees a lot more manageable, and you're able to complete the units and assessments at your own pace, which is great for anyone who works full-time.
Highly recommend! 🙂
The tutors are incredibly helpful and responsive and really care about your development during and even after you've completed the qualification with the offer of Career advice/counselling if desired. There are payment options too which makes the course fees a lot more manageable, and you're able to complete the units and assessments at your own pace, which is great for anyone who works full-time.
Highly recommend! 🙂
I’m very grateful for my experience with Lewis College. The staff were always kind, supportive and professional, and they guided me through every step of my course. I felt encouraged from start to finish. Thank you for helping me achieve this milestone. Highly recommended!
Taking my course in Advanced Administration gave me a more specific understanding of how to support managers with a high quality service. The support provided since the beginning was outstanding and made my experience better. The entire team is made of excellent professionals that provide amazing tips throughout the entire processe, enabling to learn and acquire knowledge in a very smooth way. I would definitely recommend people to have a look into the big variety of courses available and invest in themselves.
I recently completed Advanced IT Diploma course with Lewis College. The course was well structured and easy to follow. The Tutors were excellent, patient and supportive they helped me to grow in both, skills and confidence. Thank you to everyone at Lewis College for helping me complete my qualification. I highly recommend Lewis College to anyone looking to further their education in IT.
I have had a wonderful experience studying with Lewis College. I completed the Medical Secretary Diploma, and the course content was planned and delivered exceptionally well. Everything was easy to follow, and the resources provided were extremely useful.
I learnt a lot of new things throughout the course, and the medical terminology section was broken down in such a clear and structured way that it was easy to follow and keep up with.
The tutors have been amazing — always approachable, supportive, and patient. Not once was I made to feel like I was asking a silly question, which made such a difference to my confidence.
Completing this course has not only given me the confidence to start applying for jobs, but it has also helped me refresh my existing skills and develop them to a much more advanced level. I genuinely feel prepared for the next step in my career.
I highly recommend Lewis College to anyone considering a career in medical administration.
I learnt a lot of new things throughout the course, and the medical terminology section was broken down in such a clear and structured way that it was easy to follow and keep up with.
The tutors have been amazing — always approachable, supportive, and patient. Not once was I made to feel like I was asking a silly question, which made such a difference to my confidence.
Completing this course has not only given me the confidence to start applying for jobs, but it has also helped me refresh my existing skills and develop them to a much more advanced level. I genuinely feel prepared for the next step in my career.
I highly recommend Lewis College to anyone considering a career in medical administration.
I would highly recommend Lewis College to anyone looking to enhance their skills through further study. The tutors are incredibly supportive, always providing helpful guidance and readily answering any questions. Their encouragement really helps to build your confidence and belief in your abilities.
I had a positive experience at this college. The tutors are helpful and knowledgeable and the content was clear, engaging and well organised.
I have completed the Level 3 Medical Secretary Course with Lewis College. I have really enjoyed the course and it's content. Some of the content I already had experience with but there was lots I had not done before and I am glad to be able to refresh and add to my knowledge, and also be able to prove to future employers that I am able to do these things - a big tick for my CV! I started this course when working in a call centre which I did not enjoy and wanted a change. I have since changed to a band 3 medical secretary role in the NHS with no previous experience in healthcare whilst I was in the middle of this course and I definitely think mentioning it my interview gave me a big leg up. The tutors are all very friendly and encouraging. I would be happy to complete another course with Lewis College.
I started a Virtual Assistant course with Lewis College, and the experience has been fantastic.
After being away from studying for so long, I honestly thought it would feel daunting but the tutors made the journey so comfortable and reassuring from the very beginning.
They were incredibly supportive, patient, and encouraging throughout, always taking the time to help and guide me whenever I needed it.
A huge thank you to Simon, Craig, and Rebecca.
After being away from studying for so long, I honestly thought it would feel daunting but the tutors made the journey so comfortable and reassuring from the very beginning.
They were incredibly supportive, patient, and encouraging throughout, always taking the time to help and guide me whenever I needed it.
A huge thank you to Simon, Craig, and Rebecca.
I completed the Executive PA Diploma and couldn’t be happier with the course. The tutors were always helpful and supportive, and I gained so much valuable knowledge. This course really prepares you for a PA role, and I would highly recommend it to anyone.
More information
No formal qualifications are needed to enrol — just a good level of English and a drive to succeed. This makes the Secretary Diploma accessible to anyone ready to take the next step in their career, whether you’re starting fresh or looking to advance.
The diploma is delivered 100% online, giving you the freedom to study anytime, anywhere. You can work at your own pace and fit your learning around your lifestyle, while still benefiting from expert tutor guidance..
All assessments are completed online, making them simple and convenient. Each assignment is carefully reviewed by your tutor, who provides personalised feedback to help you progress with confidence. On completion, you’ll achieve an NCFE CQ-certified qualification.
You’ll have access to expert tutors who provide one-to-one feedback, guidance, and support via email and video calls throughout your studies. They’ll be there to answer your questions, keep you on track, and ensure you feel confident as you progress.
You can start at any time — there are no fixed enrolment dates. The diploma is designed to be flexible, with a completion time of up to 16 months at a pace that suits you.
Yes. On successful completion of the Customised Qualification, learners will receive a certificate of achievement. The certificate is evidence of the knowledge and skills gained by completing the qualification. This qualification has been accredited by NCFE under the Customised Qualification and the certificate of achievement will be issued directly by NCFE.
Graduates of the Secretary Diploma are prepared for roles such as Secretary, Administrative Assistant, Office Support Specialist, or Receptionist. With your qualification, you’ll also be well-placed to progress into senior administrative positions or move towards PA and EA roles as your career develops.
We offer flexible monthly instalments to help spread the cost, plus big savings when you choose to pay in full. You can also pay securely using Klarna, PayPal, major credit or debit cards, or bank transfer.
Secretaries in the UK typically earn between £22,000 and £35,000 per year, depending on experience, industry, and location.
With additional skills and career progression, many secretaries go on to senior roles such as PA, Executive Assistant, or Office Manager, where salaries and benefits are even higher.
Yes, many of our students are funded by their employers as part of their professional development. We can provide invoices, receipts, and any required documentation to make the process simple for your company. If you’d like to explore this option, just let us know when enquiring.
Would you like to know more about our Secretary Diploma?
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