Secretary Diploma

About this Secretary Diploma Course

Our Secretary Diploma NCFE CQ qualification is our most popular course for those looking to have a career as a Secretary.

Studied at Level 2, the course is perfect for beginners starting off their professional careers. It will also suit those already working as a Secretary/Administrator who are looking to gain recognition for their knowledge and skills.

The Secretary Diploma will help to develop your skills further and to boost confidence and increase job opportunities.

Particularly popular with our international students outside where English is not their first language as the course provides extensive training without being too demanding in written English.

Course Fees and Payment Plans detailed below.


Accreditation by NCFE CQ

CQ10462 Secretary Diploma (Level 2)

Level 2 is intermediate level and the course has been benchmarked using Ofqual’s QCF level descriptors to allow you to consider the depth of study and level of difficulty involved.

Further information about NCFE Awarding Body.

Course Overview

Course Material There is a wide range of course material including demonstration videos, worked examples, build up exercises, information booklets, audio files, interactive typing program etc.

Tutor Support Qualified and experienced tutors will be working with you throughout the course. They will provide feedback to submitted work, guidance and tutoring via email. You will also have the option to book phone/video calls when required.

Accessing Your Course  You will access your course online from your computer, tablet or phone on the move or from home via your Learning Hub Account.

Course Open up to 16 months, giving you plenty of flexibility and “time out” for holidays, illness, moving house etc.

Studying  From as little as 2 hours a week or more to suit you – you choose! However, outstanding students and those who study full time can be fast-tracked and potentially complete within 3 months.

100% Complete at home The whole course, including Assessments can be completed at home.

Careers Advice  CV design, interviews, support whilst applying for jobs included and for up to 2 years after completion.

Students’ Success  Students are successful in gaining a new job, promotion or have more job security upon successful completion of their course.  Some students secure a new job part way through their course.


Course Content

22 Units / 16 months

  1. Diary Management
  2. Business Meetings
  3. Business Trips
  4. Business Events
  5. HR Support
  6. Petty Cash/Travel Expenses
  7. Office Procedures
  8. Composing Business Documents
  9. Role of the Secretary
  1. Word – Word Processing
  2. Outlook – Email and PIM
  3. Excel – Spreadsheets and Charts/Graphs
  4. PowerPoint – Electronic Presentations
  5. Access – Databases
  6. Publisher – Desk Top Publishing
  7. Internet and Web Research
  1. Business Letters
  2. Tables
  3. Producing and Editing Multi-Page Reports
  4. Mail Merge
  5. Audio Transcription
  6. Touch Typing and Speed Development – Interactive Program

Payment Options

Pay in Full

£ 760
  • Save £190
  • Credit Cards Accepted
  • Complete in 3 months
best value

Pay Monthly

£ 950
  • No Deposit
  • 10 Monthly Payments

Pay Quarterly

£237.50 x 4
£ 950
  • Deposit £237.50
  • 3 payments of £237.50

Secretary Diploma - Start Dates

  • February 2022
  • March 2022
  • April 2022
  • May 2022

Tuesday 1st – Places available
Tuesday 8th – Places available
Tuesday 15th – Places available

Tuesday 1st – Places available
Tuesday 8th – Places available
Tuesday 15th – Places available
Tuesday 22nd – Places available
Tuesday 29th – Places available

Tuesday 5th – Places available

Tuesday 26th - Places available

Tuesday 3rd - Places avaialble

Tuesday 10th - Places avaialble

Tuesday 17th - Places avaialble

Tuesday 24th - Places avaialble


Next Steps

Course & Careers Advice

Complete an Enrolment Form