Looking to increase your salary?…. Have a more interesting career?…. Increase job opportunities?… Flexible study?… Have affordable training and pay how you want?… We can help you achieve all this and more!

Secretary Diploma


The Secretary Diploma is designed to help you start your career as a secretary and for those looking to study an intermediate course and have a less demanding role compared to a PA.

This is a great first step in developing a professional career as a secretary as well as a useful general course to complement other office-based roles.

Get up to speed with your secretarial, IT and administration skills so you can cope with a range of responsibilities required in the fast-paced business world of today.

Specialist careers advice/CV design and guidance when applying for jobs also included.

How can I study this course?
  • This course can be studied from home or the workplace and is 100% online. 
  • You will complete an assessment at the end of each unit which is submitted electronically with the option to re-submit if not at the required standard, gradually building your Diploma as you go through the course.
  • You will have continuous tutor support throughout the course providing feedback, guidance, worked examples and hints and tips as you study.
  • We have weekly start dates. 
How long will it take me to study this course?
  • As a guide the course will take up to 300 hours to complete OR 12 weeks if studying full time.
  • If you have worked in an office environment before or have some relevant skills, the course will take less time to complete.
  • This course is open for 16 months to provide plenty of flexibility for holidays, illness and busy times so you can study at a pace to suit you.
What qualifications will I achieve?​

NCFE Accredit our PA courses and all other qualificationsYou will receive the following Diplomas upon successful completion of this course, issued by NCFE – a UK leading vocational qualification awarding body:


  • NCFE CQ11602 – Secretary Diploma (Level 2)
Course Fees and Payment Options

Course Fee:

£950 and includes VAT, NCFE registration fees and certificates.  

Payment Options:

PAY IN FULL20% Discountjust £760 saving £190!

  • Complete the course as quickly as you wish.

DEPOSIT PLUS 8 INSTALMENTS – 10% Discount – reduced to £855.00 saving £95.00

  • Pay a deposit of your choice plus 8 monthly payments spreading the cost, interest free!  
  • No credit check required.
  • Study the course over a minimum of 8 months.
  • Upon enrolment examples of deposit and monthly payments will be provided for you to choose from.

PAY AS YOU GOpay for your course in stages

  • Flexible monthly payments, releasing the course in stages, spread over no more than 16 months.
  • More details provided on enrolment.

More payment options info here.

Learning Outcome and Salary

Having a career as a secretary provides you with the opportunity to work in a vast range of different organisations and business sectors, such as…. 

  • Multi-national organisations
  • Home/Foreign Office
  • BBC/TV & Film/Charities
  • Marketing/Public Relations/Exhibition
  • Publishers/Newspapers/Magazines
  • Fashion Houses/Museums/Sport

This career is for you if want to work as part of a team in an office environment, dealing with a range of responsibilities with your manager guiding you, offering you the first step working in professional offices. 

After further training you can gain PA Level 3 skills and qualifications to open further job opportunities.


The role of a secretary is wide ranging, and the available salaries reflect that.  Beginner roles start in the £20,000 – £25,000 bracket but with experience you will find Secretary jobs offering salaries upwards of £30,000.  Source: reed.co.uk and accurate as of October 31st 2023.

What this course offers you

This is a job specific, customised qualification designed to meet the needs of the role of a secretary. The qualification will make you job ready, more competitive, boost your confidence, and give you a range of job opportunities. 

Benchmarked to a standard recognised by UK awarding body NCFE using Ofqual descriptors so you know the training will be to business standards and fit for purpose. 

Summary of Course Content - 23 units
Administration – 9 Units 
  • Diary Management
  • Supporting Business Meetings
  • Supporting Business Trips
  • Supporting Business Events
  • HR Support
  • Petty Cash/Travel Expenses
  • Composing Business Documents
  • Office Procedures
  • Role of the Secretary
IT Skills – 8 Units 
  • Word – Word Processing
  • Outlook – Email and PIM
  • Excel – Spreadsheets, Charts & Graphs
  • PowerPoint – Digital Presentations
  • Publisher- Desktop Publishing
  • Access – Databases
  • Internet Research
  • Effective use of IT – Teams, Zoom, The Cloud & collaborative software
Business Documents – 6 Units 
  • Business Letters
  • Tables
  • Producing and Edititing Muli-Page Reports
  • Mail Merge
  • Audio Transcription
  • Touch Typing and Speed Development – Interactive Program

Download Course Prospectus here.

Course Enquiry

For further information please fill in your details and a member of our team will be in touch shortly. Or call 0800 500 3096

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