Medical Secretary Diploma (Full)

Our Medical Secretary Diploma (Full) Level 3 course is accredited by NCFE CQ, City & Guilds/AMSPAR and is also CPD recognised (Continuous Professional Development) and covers a wider range of topics compared to the short Diploma.

This is an online distance learning course you can study from your own home or work.

Suitable for beginners and those already working as a Medical Secretary or Administrator who are looking to gain recognition for their knowledge and skills and looking to increase job opportunities and promotion prospects.

Many hospitals and medical centres have trained their staff on this course over the years and it is well recognised in the NHS. 


Accreditation by NCFE CQ and CPD plus City & Guilds/AMSPAR (option)

This Diploma is a fully accredited qualification by NCFE CQ, awarding organisation recognised by UK qualification regulators. NCFE qualifications are both UK and internationally recognised.

NCFE CQ10460 – Medical Secretary Diploma (Level 3)

City & Guilds/AMSPAR 5519-12 – Medical Terminology Award (Level 2) (Additional Option)

CQ10464 – Teeline Shorthand Diploma (Level 3) – Additional Option/cost

Level 3 is advanced level and the course has been benchmarked using Ofqual’s QCF level descriptors to allow you to consider the depth of study, and level of difficulty involved.

Further information about NCFE Awarding Body and accreditation.

City & Guilds/AMSPAR Medical Terminology external exam

You have the choice of sitting this additional external exam if you wish.  You can decide if you would like to sit this exam as you complete the Medical Terminology part of your course.  You will receive additional exam preparation support in the run up to the exam.

The exam is held 3 times a year (February, June and November).    There is an additional exam entry fee payable to the exam centre when you book the exam.  Centres are currently charging between £120-£190.


Course Overview

There are 3 text books included in this course – covering medical terminology and PA skills.

You will access your course online via our Lewis College Learning Hub at times to suit you – from your computer, tablet or phone on the move or from home.  You can download all the course material as you progress through each unit to keep for future reference.

Our qualified and experienced tutors will provide personal feedback, demonstration videos for further guidance, worked examples, support and guidance throughout including mentoring.  We teach beyond the qualification and include additional topics that directly benefit you. 

Medical Terminology – 18 Units

This is the main section of the course and covers a wide range of medical terminology relevant to different departments within a hospital or medical centre.  You will learn how medical terms are structured as well as specific definitions for a range of medical conditions.

Business Documents – 4 Units 

  • Advanced Mail Merge
  • Medical Audio Transcription
  • Medical Documents
  • Touch Typing and Speed Development – Interactive Program

Administration – 3 Units

  • Diary Management
  • Organising Business Meetings
  • Composing Medical Letters and Emails

Medical Secretary Skills – 5 Units

  • Professional Telephone and Communication Skills
  • Professional Customer Care Skills
  • Managing Workload
  • Maintaining Professional Working Relationships
  • Managing Ergonomics/Health and Safety

IT Skills – Microsoft Office – 4 Units

  • Outlook – Advanced Email and Personal Information Management
  • Excel – Spreadsheets and Charts
  • PowerPoint – Advanced Electronic Presentations
  • Internet and Web Research

Course Time Frame and Flexible Studying!

The course is open for you to study for up to 18 months giving you plenty of flexibility and “time out” for holidays, illness, moving house etc.

You can study from as little as 2 hours a week, or however many hours you choose, or even full time if you wish to complete the course in less than 4 months.  You can study more one week, less the next – flexible and easy to manage your study times to fit in with your lifestyle.

Free careers advice and support for up to 2 years after completion

We offer free careers advice, interview technique guidance and support whilst applying for jobs both during the course and for up to 2 years after completion.  Most of our students secure a new job or gain promotion whilst studying with us or after they have completed their course.


Course Fees – £1,498

Pay in Full – 20% Discount – £1,198 – Save £300

Study as quickly as you wish and complete the course as soon as you wish.  You can pay by credit/debit card or bank transfer.  Invoices for employers paying can also be provided.

Pay quarterly (£374.50 per quarter) or Pay monthly:  Deposit £150 balance 12 x £116.25 pm

The course is spread over at least 12 months to match the payment plan.  This option is also open to employers funding the course.

To enrol, please request an Enrolment Form: Administration@lewiscollege.co.uk