Medical Secretary Diploma (Full)

Our Medical Secretary Diploma (Full) Level 3 course is accredited by NCFE CQ and is also CPD recognised. Included in the course is the option to sit the external City & Guilds/AMSPAR Medical Terminology Level 2 exam.

Suitable for beginners and those already working as a Medical Secretary or Administrator.   Various NHS Trusts have enrolled their staff on this course.

Course fees, payment options and discounts are detailed below.

Accreditation by NCFE CQ and CPD plus City & Guilds/AMSPAR (option)

NCFE CQ10460 – Medical Secretary Diploma (Level 3)

City & Guilds/AMSPAR 5519-12 – Medical Terminology Award (Level 2) (Additional Option)

CQ10464 – Teeline Shorthand Diploma (Level 3) – Additional Option/Cost

Level 3 is advanced level and the course has been benchmarked using Ofqual’s QCF level descriptors to allow you to consider the depth of study, and level of difficulty involved.  Further information about NCFE Awarding Body and accreditation.

City & Guilds/AMSPAR Medical Terminology external exam

You have the choice of sitting this additional external exam if you wish.  The exam is held 3 times a year.    There is an additional exam entry fee payable to the exam centre when you book the exam.  Centres are currently charging between £120-£190.

Course Overview

Course Material  There are 3 text books included in this course plus a wide range of course material including demonstration videos, worked examples, build up exercises, information booklets, audio files, interactive typing program etc.

Tutor Support  Qualified and experienced tutors will be working with you throughout the course providing feedback to submitted work, guidance and tutoring via email with the option to book phone/video calls when required.

Accessing Your Course  You will access your course online from your computer, tablet or phone on the move or from home via your Learning Hub Account.

Course Open  Up to 18 months, giving you plenty of flexibility and “time out” for holidays, illness, moving house etc.

Studying  From as little as 2 hours a week or more to suit you – you decide! However, outstanding students and those who study full time can be fast-tracked and potentially complete within 5 months.

100% Complete at home  The whole course, including Assessments can be completed at home – except the external City & Guilds Medical Terminology exam if you choose to sit this.

Careers Advice  CV design, interviews, support whilst applying for jobs included and for up to 2 years after completion.

Students’ Success  Students are successful in gaining a new job, promotion or have more job security upon successful completion of their course.  Some students secure a new job part way through their course.

Course Content

Medical Terminology – 18 Units

This is the main section of the course and covers a wide range of medical terminology relevant to different departments within a hospital or medical centre.  You will learn how medical terms are structured as well as specific definitions for a range of medical conditions.

Business Documents – 4 Units

  • Advanced Mail Merge
  • Medical Audio Transcription
  • Medical Documents
  • Touch Typing and Speed Development – Interactive Program

Administration – 3 Units

  • Diary Management
  • Organising Business Meetings
  • Composing Medical Letters and Emails

Medical Secretary Skills – 5 Units

  • Professional Telephone and Communication Skills
  • Professional Customer Care Skills
  • Managing Workload
  • Maintaining Professional Working Relationships
  • Managing Ergonomics/Health and Safety

IT Skills – Microsoft Office – 4 Units

  • Outlook – Advanced Email and Personal Information Management
  • Excel – Spreadsheets and Charts
  • PowerPoint – Advanced Electronic Presentations
  • Internet and Web Research


Next Step

For careers and course advice please contact our careers adviser:

There are specific start dates when you can start a course, with limited places available due to the high level of tutoring included in our courses.