Medical Secretary Diploma (Full)

Course Duration: Open for 18 months – complete within 5-18 months to suit you!

Qualification: NCFE CQ10460 accredited Level 3 Diploma plus 450 CPD points

Student discount card avaialble on this course.

Our Medical Secretary Diploma (Full) Level 3 course is accredited by NCFE CQ and is also CPD recognised. Included in the course is the option to sit the external City & Guilds/AMSPAR Medical Terminology Level 2 exam.

Suitable for beginners and those already working as a Medical Secretary or Administrator.   Various NHS Trusts have enrolled their staff on this course.

Course fees, payment options and discounts are detailed below.


Accreditation by NCFE CQ and CPD plus City & Guilds/AMSPAR (optional)

NCFE CQ10460 – Medical Secretary Diploma Level 3

  • City & Guilds/AMSPAR 5519-12 – Medical Terminology Award Level 2 (Additional Option)
  • CQ10464 – Teeline Shorthand Diploma Level 3 (Aditional Option/Cost)

Level 3 is advanced level and the course has been benchmarked using Ofqual’s QCF level descriptors to allow you to consider the depth of study, and level of difficulty involved.  Further information about NCFE Awarding Body and accreditation.

City & Guilds/AMSPAR Medical Terminology external exam

You have the choice of sitting this additional external exam if you wish.  The exam is held 3 times a year.    There is an additional exam entry fee payable to the exam centre when you book the exam.  Centres are currently charging between £120-£190.


Course Overview

Course Material  There are 3 text books included in this course plus a wide range of course material including demonstration videos, worked examples, build up exercises, information booklets, audio files, interactive typing program etc.

Tutor Support  Qualified and experienced tutors will be working with you throughout the course providing feedback to submitted work, guidance and tutoring via email with the option to book phone/video calls when required.

Accessing Your Course  You will access your course online from your computer, tablet or phone on the move or from home via your Learning Hub Account.

Course Open  Up to 18 months, giving you plenty of flexibility and “time out” for holidays, illness, moving house etc.

Studying  From as little as 2 hours a week or more to suit you – you decide! However, outstanding students and those who study full time can be fast-tracked and potentially complete within 5 months.

100% Complete at home  The whole course, including Assessments can be completed at home – except the external City & Guilds Medical Terminology exam if you choose to sit this.

Careers Advice  CV design, interviews, support whilst applying for jobs included and for up to 2 years after completion.

Students’ Success  Students are successful in gaining a new job, promotion or have more job security upon successful completion of their course.  Some students secure a new job part way through their course.


Course Content

You will study a wide range of topics covering medical terminology which is key knowledge for a Medical Secretary/Administrator.

Basic Term Construction
•     Digestive System
•     Respiratory System
•     Cardiovascular System
•     Blood and Lymphatic System
•     Oncology
•     Renal System
•     Male Reproduction System
•     Female Reproductive System
•     Pregnancy, Childbirth and Paediatrics
•     Muscular System
•     Nervous System
•     Connective System
•     Infection and Disease
•     Pathology and Drugs
•     Sensory Organs
•     Endocrine System
•     Revision and Mocks

  • Outlook - Advanced Email and Personal Information Management
  • Excel - Spreadsheets and Charts
  • PowerPoint - Advanced Electronic Presentations
  • Internet and Web Research

  • Mail Merge
  • Medical Audio Transcription
  • Medical Documents
  • Touch Typing and Speed Development - Interactive Program

  • Diary Management
  • Organising Business Meetings
  • Composing Medical Letters and Emails

  • Professional Telephone and Communication Skills
  • Professional Customer Care Skills
  • Managing Workload
  • Maintaining Professional Working Relationships
  • Managing Ergonomics/Health and Safety

Teeline Shorthand is a very useful skill to have for taking down notes from telephone conversations, instructions and of course for minute taking at business meetings.  Having this skill enhances your CV and enables you to stand out from the crowd as well as helping you to cope with your various roles and responsibilities.

Further details can be found here: Teeline Shorthand


We have specific start dates when you can start a course, with limited places available.

Tuesday 7th - Last few places

Tuesday 4th - Places available
Tuesday 11th - Places available
Tuesday 18th - Places available
Tuesday 25th - Places available

Next Step

If you would like to ask any questions, or would like some course and careers advice about working as a Medical Secretary for the NHS, medical centres, pharmaceutical companies or private hospitals, please contact our Careers Adviser, Penny Lewis.