Office Manager Diploma
NCFE CQ 10453
Advance your career as an Office Manager with our comprehensive online Office Manager Diploma Level 3, accredited by NCFE, one of the leading vocational awarding bodies in the UK. This course is well recognised in the business world, with many enrolling their staff, and the course provides good career prospects.
Ideal for those looking to develop their existing career as an Administrator, as well as those changing careers and who are looking to have a more demanding and career-enhancing role as an Office Manager in a wide range of different business sectors.
Flexible online study to fit in around work, holidays and family commitments with continuous specialised tutor support throughout the course.
See below summary of course content, course fees and payment options.
Course Content
This section of the course covers Microsoft Office for either Windows or Mac users enabling you to complete both routine and complex responsibilities in your Office Manager role.
Programs covered:
- Word – word processing
- Outlook – email, calendar, tasks etc
- Excel – spreadsheets, charts and graphs
- PowerPoint – electronic presentations
- Access – databases
- Publisher and Canva – desktop publishing
- Artificial Intelligence
- Internet and web research skills
- Teams and Zoom
- SharePoint
This section of the course covers a diverse range of roles and responsibilities an Office Manager carries out on a daily basis.
- Diary and calendar management
- Organising business meetings
- Organising business trips – UK and international
- Organising business events
- HR support
- Research and composing reports
- Analysing and reviewing office procedures
- Analysing and composing professional business documents
- Functions of business organisations
This section of the course builds on your Personal Development skills and develops your leadership and managerial skills to enable you to cope with a demanding Office Manager role.
- Team Leadership
- What is leadership
- Strategic leadership mindset
- Team roles and characteristics
- Team dynamics
- Performance Management
- Human needs
- Extrinsic and intrinsic motivation
- Demotivation and how to motivate
- Emotional intelligence
- NLP and EI tools for executive dynamics
- Coaching and communication
- Coaching and Communication with your team
- The role of coaching
- Different personalities and behavioural styles
- Managing Projects
- The project lifecycle
- Effective Negotiations
- Negotiation skills
- Negotiation process in practice
Included in this section of the course is the text book – The Definitive Executive Assistant & Managerial Handbook.
These units are linked to the Personal Development and Leadership skills you have already developed, focusing on specific roles and responsibilities within the role of an Office Manager.
- Legislation affecting business organisations
- Employment law
- Rules, Regulations, Codes of Conduct and Discipline
- GDPR (DPA) 2018
- Health and Safety
- Consumer legislation
- Personal legislation
- Chairing Meetings
- Role and responsibility of a chair
- Planning a meeting
- How to conduct a business meeting
- Delivering Presentations
- Connecting with your audience
- How to use questions effectively
- Tone of voice and breathing
- Using visual aids
- Staff Training
- Staff Appraisals/Training Reviews
- Carrying out interviews
- Team Leadership
- Getting to know your team
- Communicating with your team
- Lead by example
- Disciplinary matters
Teeline shorthand is a quick and easy system to learn and is designed to enable you to take down the spoken word at a verbatim level – useful for business meetings, instructions and telephone messages.
Having this skill on top of all the other skills and knowledge you will gain on this course will give you the edge in the business world when applying for jobs.
You will cover the following topics:
- Teeline alphabet
- Special outlines and how to phrase
- Blending outlines for a smooth join
- Common word beginnings and endings
- Doubling for letter R
- Penmanship skills
- Transcription skills
- Speed dictation to 80 wpm
- Correspondence dictation
- Minutes of business meetings
There is an additional cost for this option – £225 (reduced from £350) when you add Teeline to the main course on enrolment.
There is a text book – Teeline Fast – which covers the Teeline theory and is included in this course.
We have had over 40 years of success – our students success – in developing their career and enabling them to have a more rewarding job.
Part of this success is through our unique job and career support we provide which is included in this course.
You will have:
- Personalised CV design
- Advice, guidance and support as you apply for jobs
- Registering with Recruitment Agencies
- Interview techniques
- Support both during your course and for up to 2 years after completion
Many of our students secure a new job part way through their course as the value of this course on your CV is well recognised.
Course Fees and Payment Options
TASTER COURSE
Our Taster Course let’s you see what it is like studying with us.
Request a free Taster Course and see how it suits you.
Course Fees - £1,499.25
Save over £499.00 – Was £1,999
25% Early Booking Discount for Autumn start dates!
Pay in full by Credit/Debit Card
, please spend more than £50Course Open for 18 months
You can study at a pace to suit you to fit in around work, family and holidays - varying the number of hours you study each week.
You can complete the course as quickly as you wish - no limit on how much you can study each week providing maximum flexibility.
Certificates issued by NCFE upon successful completion of the course and posted directly to you.
Why Employers Value a Recognised Qualification
Office Manager roles are central to the smooth running of a business and can be highly competitive. Employers often list a recognised Office Management qualification—usually Level 3—as a desirable requirement when shortlisting candidates.
A recognised Diploma demonstrates structured training, strong organisational and leadership skills, professional communication and the ability to manage people, resources and office procedures effectively. It also shows that you are career-minded and prepared to take on greater responsibility within the workplace.
Student Reviews
I recently completed a Certificate III in Personal Assistance and it was a great experience! I was looking to up-skill while I was working full time and came across Lewis College in a Google search.
The tutors are incredibly helpful and responsive and really care about your development during and even after you've completed the qualification with the offer of Career advice/counselling if desired. There are payment options too which makes the course fees a lot more manageable, and you're able to complete the units and assessments at your own pace, which is great for anyone who works full-time.
Highly recommend! 🙂
The tutors are incredibly helpful and responsive and really care about your development during and even after you've completed the qualification with the offer of Career advice/counselling if desired. There are payment options too which makes the course fees a lot more manageable, and you're able to complete the units and assessments at your own pace, which is great for anyone who works full-time.
Highly recommend! 🙂
I’m very grateful for my experience with Lewis College. The staff were always kind, supportive and professional, and they guided me through every step of my course. I felt encouraged from start to finish. Thank you for helping me achieve this milestone. Highly recommended!
Taking my course in Advanced Administration gave me a more specific understanding of how to support managers with a high quality service. The support provided since the beginning was outstanding and made my experience better. The entire team is made of excellent professionals that provide amazing tips throughout the entire processe, enabling to learn and acquire knowledge in a very smooth way. I would definitely recommend people to have a look into the big variety of courses available and invest in themselves.
I recently completed Advanced IT Diploma course with Lewis College. The course was well structured and easy to follow. The Tutors were excellent, patient and supportive they helped me to grow in both, skills and confidence. Thank you to everyone at Lewis College for helping me complete my qualification. I highly recommend Lewis College to anyone looking to further their education in IT.
I have had a wonderful experience studying with Lewis College. I completed the Medical Secretary Diploma, and the course content was planned and delivered exceptionally well. Everything was easy to follow, and the resources provided were extremely useful.
I learnt a lot of new things throughout the course, and the medical terminology section was broken down in such a clear and structured way that it was easy to follow and keep up with.
The tutors have been amazing — always approachable, supportive, and patient. Not once was I made to feel like I was asking a silly question, which made such a difference to my confidence.
Completing this course has not only given me the confidence to start applying for jobs, but it has also helped me refresh my existing skills and develop them to a much more advanced level. I genuinely feel prepared for the next step in my career.
I highly recommend Lewis College to anyone considering a career in medical administration.
I learnt a lot of new things throughout the course, and the medical terminology section was broken down in such a clear and structured way that it was easy to follow and keep up with.
The tutors have been amazing — always approachable, supportive, and patient. Not once was I made to feel like I was asking a silly question, which made such a difference to my confidence.
Completing this course has not only given me the confidence to start applying for jobs, but it has also helped me refresh my existing skills and develop them to a much more advanced level. I genuinely feel prepared for the next step in my career.
I highly recommend Lewis College to anyone considering a career in medical administration.
I would highly recommend Lewis College to anyone looking to enhance their skills through further study. The tutors are incredibly supportive, always providing helpful guidance and readily answering any questions. Their encouragement really helps to build your confidence and belief in your abilities.
I had a positive experience at this college. The tutors are helpful and knowledgeable and the content was clear, engaging and well organised.
I have completed the Level 3 Medical Secretary Course with Lewis College. I have really enjoyed the course and it's content. Some of the content I already had experience with but there was lots I had not done before and I am glad to be able to refresh and add to my knowledge, and also be able to prove to future employers that I am able to do these things - a big tick for my CV! I started this course when working in a call centre which I did not enjoy and wanted a change. I have since changed to a band 3 medical secretary role in the NHS with no previous experience in healthcare whilst I was in the middle of this course and I definitely think mentioning it my interview gave me a big leg up. The tutors are all very friendly and encouraging. I would be happy to complete another course with Lewis College.
I started a Virtual Assistant course with Lewis College, and the experience has been fantastic.
After being away from studying for so long, I honestly thought it would feel daunting but the tutors made the journey so comfortable and reassuring from the very beginning.
They were incredibly supportive, patient, and encouraging throughout, always taking the time to help and guide me whenever I needed it.
A huge thank you to Simon, Craig, and Rebecca.
After being away from studying for so long, I honestly thought it would feel daunting but the tutors made the journey so comfortable and reassuring from the very beginning.
They were incredibly supportive, patient, and encouraging throughout, always taking the time to help and guide me whenever I needed it.
A huge thank you to Simon, Craig, and Rebecca.
I completed the Executive PA Diploma and couldn’t be happier with the course. The tutors were always helpful and supportive, and I gained so much valuable knowledge. This course really prepares you for a PA role, and I would highly recommend it to anyone.
More information
No formal qualifications are needed to enrol — just a good level of English and a drive to succeed. This makes the Office Manager Diploma accessible to anyone ready to take the next step in their career, whether you’re starting fresh or looking to advance.
The diploma is delivered 100% online, giving you the freedom to study anytime, anywhere. You can work at your own pace and fit your learning around your lifestyle, while still benefiting from expert tutor guidance..
All assessments are completed online, making them simple and convenient. Each assignment is carefully reviewed by your tutor, who provides personalised feedback to help you progress with confidence. On completion, you’ll achieve an NCFE CQ-certified qualification.
You’ll have access to expert tutors who provide one-to-one feedback, guidance, and support via email and video calls throughout your studies. They’ll be there to answer your questions, keep you on track, and ensure you feel confident as you progress.
You can start at any time — there are no fixed enrolment dates. The diploma is designed to be flexible, with a completion time of up to 18 months at a pace that suits you.
Yes. On successful completion, you’ll receive an NCFE CQ certified qualification, a nationally recognised award that demonstrates your skills and credibility to employers.
Graduates of the Office Manager Diploma are well-prepared for senior administrative and management roles, including:
Office Manager
Business Support Manager
Team Leader / Supervisor
Senior Administrator
Operations Coordinator
With your qualification, you’ll also be well-positioned to progress into higher-level leadership roles with competitive salaries and excellent career progression opportunities.
We offer flexible monthly instalments to help spread the cost, plus big savings when you choose to pay in full. You can also pay securely using Klarna, PayPal, major credit or debit cards, or bank transfer.
Office Managers in the UK typically earn between £28,000 and £50,000 per year, depending on experience, location, and the size of the organisation. Senior Office Managers working in large companies or specialist sectors can command salaries at the higher end, with opportunities for further progression into senior leadership and operations roles.
Yes, many of our students are funded by their employers as part of their professional development. We can provide invoices, receipts, and any required documentation to make the process simple for your company. If you’d like to explore this option, just let us know when enquiring.
Would you like to know more about our Office Manager Diploma?
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