When employers provide upskilling opportunities to their staff, the positive results are wide and varied. Here are 4 key reasons why you should consider upskilling your staff.
1. Staff Satisfaction
Employees who receive training and development opportunities feel supported in their roles and motivated to improve their skills. By investing in employee development, businesses can reap the benefits of a more competent and engaged workforce. Furthermore, employees who see a path for advancement are more likely to be committed to their roles and contribute to the success of the organization.
2. Saves Time and Money
Employees who are satisfied with their jobs are far less likely to leave their positions, saving you time and money on recruitment drives. They will also be familiar with your business, so upskilling existing staff can save you from starting from scratch. This also gives you the flexibility to mould them to fit perfectly into your business ethos.
3. Increase Productivity/Improve Results
It is crucial that your staff are not only knowledgeable about their job, but also confident and proficient in executing it. This can be achieved through ensuring they receive regular training on the latest procedures, regulations, and techniques. Furthermore, fostering a workplace environment of mutual respect and commitment will contribute to staff satisfaction and, in turn, the quality of service provided to customers. Excellent customer service leads to happy customers, which in turn improves your results.
4. Gain a Competitive Edge
A team of dedicated and knowledgeable people who are constantly striving to improve and grow alongside your business is the definition of a dream team. With increased productivity and improved customer satisfaction, your competitors will struggle to keep up with such a well-oiled machine.
We encourage you to engage your staff and empower them by letting them choose which course they would like to go for. Letting them choose their own training path will allow them to take ownership of their personal development.
Consider rewards for those that complete their training to reinforce the importance of upskilling and how highly regarded it is at your business.
At Lewis College we have a range of courses which will suit the upskilling of your staff. From administrative skills to the latest IT courses, or more specific training for PA’s and Medical based secretarial roles alike. We also offer bespoke courses where you or your employees can specify which topics they would like to study.
If you would ;like to discuss what Lewis College can offer you can contact me at firstname.lastname@example.org or call a member of our team on 0800 500 3096