Soft Skills Diploma Short Course
£650.00
Build the confidence, organisation, communication and people skills needed to work more effectively in a professional office environment.
This flexible online short course is ideal for learners who want to improve their workplace confidence, manage tasks more effectively, communicate clearly, and develop stronger professional relationships.
Includes:
- 5 practical soft skills units
- Online study with flexible access
- Tutor-marked assignments
- NCFE CQ certified course
- Certificate on successful completion of assessments
Best for: aspiring or current administrative staff, PAs, EAs, receptionists, office assistants, medical secretaries and anyone looking to strengthen their workplace soft skills.
Frequently Asked Questions
Is this course suitable for beginners?
Yes. This course is suitable for beginners and does not require previous office experience.
Is the course completed online?
Yes. The course is completed through flexible 100% online distance learning.
Is this course NCFE CQ certified?
Yes. This course is NCFE CQ certified.
, please spend more than £50Description
Online Soft Skills Diploma Short Course
The Soft Skills Diploma Short Course helps learners develop the personal and professional skills needed to work more confidently and effectively in an office environment.
The course focuses on real workplace skills, including confidence, organisation, stress management, communication, relationship management and professional networking.
What you will learn
Learners will cover:
- Building confidence and self-esteem
- Setting goals and developing a positive mindset
- Prioritising tasks and staying organised
- Managing stress and improving wellbeing
- Understanding ergonomics in the workplace
- Improving body language, listening and questioning skills
- Communicating professionally by telephone
- Managing workplace relationships
- Understanding different people and management styles
- Using social media and networking professionally
Course content
- Confidence Building and Self-Esteem
- Organisation, Stress Management and Ergonomics
- Communication Skills
- Relationship and People Management Skills
- Social Media and Professional Networking
Who is this course for?
This course is suitable for learners who want to improve their workplace confidence, communication, organisation and people skills.
It is particularly useful for administrators, PAs, EAs, office assistants, medical secretaries, receptionists, customer service staff and anyone preparing for a professional office role.
No previous office experience is required.
Certification
This course is NCFE CQ certified. Learners receive a certificate on successful completion of online assessments.
