Medical Secretary Diploma
NCFE CQ 10460 + CPD
Advance your career as a Medical Secretary with our comprehensive online Medical Secretary Diploma accredited by NCFE, one of the leading vocational awarding bodies in the UK. The course is recognised by the NHS and provides good career prospects.
Ideal for those looking to change careers, or develop their existing NHS Medical Receptionist or Administration career to a more demanding role as a Medical Secretary working in a hospital, in a GP medical centre or even working from home.
Flexible online study to fit in around work, holidays and family commitments plus continuous specialised tutor support throughout your course.
See below summary of course content, course fees and payment options.
Course Content
This section of the course covers a wide range of medical terminology you would use working as a Medical Secretary.
Topics covered include:
- Basic Terms
- Digestive System
- Respiratory System
- Cardiovascular System
- Blood Circulation System
- Lymphatic System and Oncology
- Renal System
- Male and Female Reproductive Systems
- Pregnancy, Childbirth and Paediatrics
- Muscular System
- Nervous System
- Connective Tissue
- Infections and Diseases
- Pathology and Pharmacology
- Sensory Organs
- Endocrine and Exocrine Systems
- Medical Terminology Consolidation – Mocks
There is a text book – Medical Terminology and Clinical Procedures – included in this part of the course.
This section of the course focuses on developing your ability to prepare typical medical documents which is an important part of your Medical Secretarial role.
Units covered include:
- Keyboard Skills and speed development using a digital interactive program
- Preparing and editing medical documents –
- Medical Letters
- Tables
- Medical Reports
- Notices
- Mail Merge – for medical mail shots
- Medical Audio Transcription – putting into practice your medical terminology
This section of the course will develop your Microsoft Office and IT skills and includes:
- Outlook – for email and organising workload
- Excel – spreadsheets and charts
- PowerPoint- digital slide presentations
- Research Skills – using the Internet and Web
- How to use Artificial Intelligence
In the Administration units you will be developing your ability to carry out a range of roles and responsibilities a Medical Secretary is required to do including:
- Diary and Calendar Management
- Organising Business Meetings
- Composing Communication Documents – medical letters and emails
This section of the course develops your ability to maintain your role as a Medical Secretary to a professional standard covering a range of roles and responsibilities and in particular Customer Care skills. You will cover:
- Customer Care, Confidence Building and Self Esteem
- Having more positivity
- Confidence, self-belief and goal setting
- Professional role
- Managing Workload
- Prioritising
- Organising
- Stress Management
- Ergonomics
- Professional Communication
- Body language
- Questioning and listening skills
- Telephone techniques
- Maintaining Professional Working Relationships
- Managing relationships
- People skills
- Different types of bosses
- Helping your boss to help you
You will have a text book to accompany this section of the course – The Definitive Personal Assistant & Secretarial Handbook – which is included in the course.
Teeline shorthand is a quick and easy system to learn and is designed to enable you to take down the spoken word at a verbatim level – useful for business meetings, instructions and telephone messages.
Having this skill on top of all the other skills and knowledge you will gain on this course will give you the edge in the business world when applying for jobs.
You will cover the following topics:
- Teeline alphabet
- Special outlines and how to phrase
- Blending outlines for a smooth join
- Common word beginnings and endings
- Doubling for letter R
- Penmanship skills
- Transcription skills
- Speed dictation to 80 wpm
- Correspondence dictation
- Minutes of business meetings
There is an additional cost for this option – £225 (reduced from £350) when you add Teeline to the main course on enrolment.
There is a text book – Teeline Fast – which covers the Teeline theory and is included in this course.
We have had over 40 years of success – our students success – in developing their career and enabling them to have a more rewarding job.
Part of this success is through our unique job and career support we provide which is included in this course.
You will have:
- Personalised CV design
- Advice, guidance and support as you apply for jobs
- Registering with Recruitment Agencies
- Interview techniques
- Support both during your course and for up to 2 years after completion
Many of our students secure a new job part way through their course as the value of this course on your CV is well recognised.
Course Fees and Payment Options
TASTER COURSE
Our Taster Course let’s you see what it is like studying with us.
Request a free Taster Course and see how it suits you.
Course Fees - £1,162.50
Save over £387.00 – Was £1,550
25% Early Booking Discount for Autumn start dates!
Pay in full by Credit/Debit Card
, please spend more than £50Course Open for 18 months
You can study at a pace to suit you to fit in around work, family and holidays - varying the number of hours you study each week.
You can complete the course as quickly as you wish - no limit on how much you can study each week providing maximum flexibility.
Certificates issued by NCFE upon successful completion of the course and posted directly to you.
Why Employers Value a Recognised Qualification
Medical Secretary roles, particularly within the NHS and Medical Centres, are highly competitive. Employers often list a Medical Secretarial qualification – usually requiring Level 3 – as desirable when shortlisting candidates.
A recognised Diploma demonstrates structured training, specialist terminology knowledge, that you are career minded and professionally ready for the role. This helps your application stand out in a competitive medical job market.
Student Reviews
I recently completed a Certificate III in Personal Assistance and it was a great experience! I was looking to up-skill while I was working full time and came across Lewis College in a Google search.
The tutors are incredibly helpful and responsive and really care about your development during and even after you've completed the qualification with the offer of Career advice/counselling if desired. There are payment options too which makes the course fees a lot more manageable, and you're able to complete the units and assessments at your own pace, which is great for anyone who works full-time.
Highly recommend! 🙂
The tutors are incredibly helpful and responsive and really care about your development during and even after you've completed the qualification with the offer of Career advice/counselling if desired. There are payment options too which makes the course fees a lot more manageable, and you're able to complete the units and assessments at your own pace, which is great for anyone who works full-time.
Highly recommend! 🙂
I’m very grateful for my experience with Lewis College. The staff were always kind, supportive and professional, and they guided me through every step of my course. I felt encouraged from start to finish. Thank you for helping me achieve this milestone. Highly recommended!
Taking my course in Advanced Administration gave me a more specific understanding of how to support managers with a high quality service. The support provided since the beginning was outstanding and made my experience better. The entire team is made of excellent professionals that provide amazing tips throughout the entire processe, enabling to learn and acquire knowledge in a very smooth way. I would definitely recommend people to have a look into the big variety of courses available and invest in themselves.
I recently completed Advanced IT Diploma course with Lewis College. The course was well structured and easy to follow. The Tutors were excellent, patient and supportive they helped me to grow in both, skills and confidence. Thank you to everyone at Lewis College for helping me complete my qualification. I highly recommend Lewis College to anyone looking to further their education in IT.
I have had a wonderful experience studying with Lewis College. I completed the Medical Secretary Diploma, and the course content was planned and delivered exceptionally well. Everything was easy to follow, and the resources provided were extremely useful.
I learnt a lot of new things throughout the course, and the medical terminology section was broken down in such a clear and structured way that it was easy to follow and keep up with.
The tutors have been amazing — always approachable, supportive, and patient. Not once was I made to feel like I was asking a silly question, which made such a difference to my confidence.
Completing this course has not only given me the confidence to start applying for jobs, but it has also helped me refresh my existing skills and develop them to a much more advanced level. I genuinely feel prepared for the next step in my career.
I highly recommend Lewis College to anyone considering a career in medical administration.
I learnt a lot of new things throughout the course, and the medical terminology section was broken down in such a clear and structured way that it was easy to follow and keep up with.
The tutors have been amazing — always approachable, supportive, and patient. Not once was I made to feel like I was asking a silly question, which made such a difference to my confidence.
Completing this course has not only given me the confidence to start applying for jobs, but it has also helped me refresh my existing skills and develop them to a much more advanced level. I genuinely feel prepared for the next step in my career.
I highly recommend Lewis College to anyone considering a career in medical administration.
I would highly recommend Lewis College to anyone looking to enhance their skills through further study. The tutors are incredibly supportive, always providing helpful guidance and readily answering any questions. Their encouragement really helps to build your confidence and belief in your abilities.
I had a positive experience at this college. The tutors are helpful and knowledgeable and the content was clear, engaging and well organised.
I have completed the Level 3 Medical Secretary Course with Lewis College. I have really enjoyed the course and it's content. Some of the content I already had experience with but there was lots I had not done before and I am glad to be able to refresh and add to my knowledge, and also be able to prove to future employers that I am able to do these things - a big tick for my CV! I started this course when working in a call centre which I did not enjoy and wanted a change. I have since changed to a band 3 medical secretary role in the NHS with no previous experience in healthcare whilst I was in the middle of this course and I definitely think mentioning it my interview gave me a big leg up. The tutors are all very friendly and encouraging. I would be happy to complete another course with Lewis College.
I started a Virtual Assistant course with Lewis College, and the experience has been fantastic.
After being away from studying for so long, I honestly thought it would feel daunting but the tutors made the journey so comfortable and reassuring from the very beginning.
They were incredibly supportive, patient, and encouraging throughout, always taking the time to help and guide me whenever I needed it.
A huge thank you to Simon, Craig, and Rebecca.
After being away from studying for so long, I honestly thought it would feel daunting but the tutors made the journey so comfortable and reassuring from the very beginning.
They were incredibly supportive, patient, and encouraging throughout, always taking the time to help and guide me whenever I needed it.
A huge thank you to Simon, Craig, and Rebecca.
I completed the Executive PA Diploma and couldn’t be happier with the course. The tutors were always helpful and supportive, and I gained so much valuable knowledge. This course really prepares you for a PA role, and I would highly recommend it to anyone.
More information
No formal qualifications are required to enrol, just a good standard of written and spoken English. This makes the Medical Secretary Diploma (Full) accessible to anyone ready to take the next step in their career, whether starting out or progressing.
The diploma is delivered 100% online, giving you the freedom to study anytime, anywhere. You can work at your own pace and fit your learning around your lifestyle, while still benefiting from expert tutor guidance..
All assessments are completed online, making them simple and convenient. Each assignment is carefully reviewed by your tutor, who provides personalised feedback to help you progress with confidence. On completion, you’ll achieve an NCFE CQ-certified qualification.
You’ll have access to expert tutors who provide one-to-one feedback, guidance, and support via email and video calls throughout your studies. They’ll be there to answer your questions, keep you on track, and ensure you feel confident as you progress.
You can start at any time — there are no fixed enrolment dates. The diploma is designed to be flexible, with a completion time of up to 18 months at a pace that suits you.
Yes. On completion of the Customised Qualification, learners will receive a certificate of achievement. The certificate is evidence of the knowledge and skills gained by completing the qualification. This qualification has been accredited by NCFE under the Customised Qualification and the certificate of achievement will be issued directly by NCFE.
Graduates typically move into specialist roles such as Medical Secretary, Medical Administrator, Clinic Coordinator, or Healthcare Support Officer. With your qualification, you’ll also be well-placed to progress into senior healthcare administration roles, supporting doctors, consultants, and medical teams.
We offer flexible monthly instalments to help spread the cost, plus big savings when you choose to pay in full. You can also pay securely using Klarna, PayPal, major credit or debit cards, or bank transfer.
Medical Secretaries in the UK can typically earn between £22,000 and £30,000 per year, depending on experience, location, and the healthcare setting. With additional training and experience, many progress into senior administrative roles within hospitals, GP practices, and private healthcare, where salaries can rise further.
Yes, many of our students are funded by their employers as part of their professional development. We can provide invoices, receipts, and any required documentation to make the process simple for your company. If you’d like to explore this option, just let us know when enquiring.
Would you like to know more about our Medical Secretary Diploma?
Please fill in the short form and Becky our Course and Careers Advisor will be in touch.
