How to Become a Medical Secretary in the UK (Step-by-Step Guide)

How to Become a Medical Secretary in the UK Becoming a medical secretary in the UK is one of the fastest and most reliable ways to enter healthcare without clinical training. With GP surgeries, hospitals, and private clinics under constant pressure, skilled medical administrators are in high demand, and that demand is only growing. If […]
Emotional Intelligence: The Hidden Strength of Exceptional Support Professionals

In my role as a tutor for PA, Executive Assistant, and Medical Secretary courses at Lewis College, I’ve learned that emotional intelligence is just as important for me as it is for my students. Supporting students and working with colleagues requires understanding emotions both my own and others’ and responding appropriately. Developing my own emotional […]
How to Ask Your Manager or HR to Fund Your Training Course

Investing in professional training can transform your career, whether you’re an Executive Assistant, Executive PA, Office Manager or Medical Secretary. But one of the biggest questions students often ask us at Lewis College is: 💭 “How do I approach my manager or HR about funding my course?” The good news is that many employers are […]
Team Leadership – Why It Matters for Executive Assistants

In my role as a Director, IQA and Assessor at Lewis College, I’ve had the privilege of working with so many talented students, many of whom are already working as Executive Assistants or are looking to step into more senior positions. One of the most important skills I see come up time and again is […]
Medical Secretary: The Ultimate Guide

A Medical Secretary is one of the most vital members of any healthcare team. They keep a medical office, clinic, or hospital department running smoothly by managing patient records, scheduling appointments, and ensuring that doctors and nurses can focus on patient care. In 2025, the role of the Medical Secretary is becoming more digital, more […]
Changing Your Career Following Redundancy

Changing your career following redundancy can open new doors, discover how flexible online training can help you pivot with confidence.
Top 5 Benefits of Online Learning

Online learning started in the early 2000s, but it’s only in the last 10 years or so that it has truly come into its own and I’d like to show the top 5 benefits of online learning. It’s become increasingly popular, especially for those with busy work and family commitments. This accessibility means learning and […]