Advanced Business Documents Diploma – Level 3 (Text Processing)

Course Duration: Open for 12 months – complete within 3-12 months to suit you!

Qualification: NCFE CQ accredited Level 3 Diploma.

Our text processing course is designed to enable you to develop your business document skills to a professional standard as well as your word processing, typing and proof reading skills.

You will develop advanced word processing skills learning a wide range of features and tools found in Microsoft Word.


Accreditation by NCFE CQ

NCFE CQ – Advanced Business Documents Level 3

(Text processing)

Further information about NCFE Awarding Body


Course Overview

Course Material  There is a wide range of course material including demonstration videos, worked examples, build up exercises, information booklets etc. 

Tutor Support  Qualified and experienced tutors will be working with you throughout the course providing feedback to submitted work, guidance and tutoring via email with the option to book phone/video calls when required.

Accessing Your Course  You will access your course online from your computer, tablet or phone on the move or from home via your Learning Hub Account.

Course Open up to 12 months, giving you plenty of flexibility and “time out” for holidays, illness, moving house etc.

Studying  From as little as 2 hours a week or more to suit you. However, outstanding students and those who study full time can be fast-tracked and potentially complete within 3 months.

100% Complete at home The whole course, including Assessments can be completed at home.

Careers Advice  CV design, interviews, support whilst applying for jobs included and for up to 2 years after completion. Students secure a new job or gain promotion whilst studying with us or after they have completed their course.


Course Content

Starting with business letters you will learn how to use a range of Word tools and features to create professional business letters from instructions, amended documents and using automatic features to build letters using repetitive text.  Proof reading and presentation skills will also be developed as well as production rate.

Assessment is in the form of a timed exam producing a range of different business letters which are fit for purpose.

This unit is linked to the Audio Transcription module.

Starting off with learning the different features in creating tables you will then move onto producing some simple tables and then more complex tables.

Developing your ability to present information in a professional way using tables is a key skill.  Learning how to transpose information from different sources is also covered in this module including hints and tips on how to manage tables – they can be a little confusing!

You will also look at developing your design techniques to present your tables in an effective way.

Assessment will be a timed exam producing a range of tables covering the different features you have learnt in this module.

Reports are a key element of everyday work for an office worker.  In this module you will learn how to prepare reports from instructions which are several pages long and include typing and English errors.

You will also learn how to amend reports from instructions developing a methodical approach to ensure accuracy is maintained and all amendments are carried out.

Display techniques, proof reading and checking skills are developed in this module.

The Assessment is a timed exam where you will complete a range of tasks involving preparing and amending reports.

This unit looks at mail merge within Word.  A very useful part of the program specifically designed for mailshots for letters and emails.

Editing datafiles and using specific matching criteria is also covered to enhance your skills in creating mail shots.

Assessment is completion of a range of tasks using mail merge including setting up original templates, linking data files, editing data files and setting mail merge criteria for selective merging.

Developing your skills in preparing business documents from audio dictation is a very useful skill.  Many managers will dictate letters, notes, reports etc which will then need to be transcribed.

You will need fast typing speeds, good English and proof reading skills to complete the Assessment which involves preparing a range of business documents from dictation.

You will also complete your Touch Typing Speed Test and the result is presented on your certificates.  You will study touch typing throughout the course using our interactive touch typing program.


We have specific start dates when you can start a course, with limited places available.

Tuesday 7th - Last few places

Tuesday 4th - Places available
Tuesday 11th - Places available
Tuesday 18th - Places available
Tuesday 25th - Places available

Next Step

If you have any questions, or would like careers and course advice, please contact our Careers Adviser, Penny Lewis.