Professional Business Documents

This course will develop your business document skills to an advanced level helping you to cope with a range of tasks when preparing different types of business documents.

You will cover Word skills up to an advanced level as well as techniques to improve proof reading, displaying documents and using a range of Word tools and features to help you produce professional documents.

You will also cover touch typing using our interactive touch typing program.

The course is suitable for those already working in an office and those looking to start their office career.

You can complete the course as quickly as you wish.  The course is open for 6 months.

How you will study this course

You will study this course through distance learning with tutor support.  You will have access to our on line Learning Hub where you will source the courseware.

Courseware includes mini exercises to develop your Word skills and office based tasks to complete.

You will send your assignments by email direct to your personal tutor who will provide feedback and guidance and where relevant worked examples.  These tasks and assignments are assessed as you progress through the course.


Touch Typing

In this module you will be using our interactive program to develop your touch typing skills.  You may be a beginner or have some knowledge and looking to develop your touch typing skills further.

You will develop your touch typing skills whilst working on the other modules on the course.

A speed typing test is carried out at the end of the course and the result recorded on your Certificate.

Business Letters

secretary certificate being studied on a laptopThis module will develop your ability to produce professional business documents. Starting with business letters you will learn how to use a range of Word tools and features to create professional business letters from instructions, amended documents and using automatic features to build letters using repetitive text.

Proof reading and presentation skills will also be developed as well as production rate.

This module is linked to the Audio Transcription module.


In this module you will look at tables. Starting off with learning the different features in creating tables you will then move onto producing some simple tables and then more complex tables.

Developing your ability to present information in a professional way using tables is a PA training completed by student on a computerkey skill for office roles. Learning how to transpose information from different sources is also covered in this module including hints and tips on how to manage tables – they can be a little confusing!

You will also develop your design techniques to present your tables in an effective way.

Creating and Editing Reports

Reports are a key element of everyday work in an office role. In this module you will learn how to prepare reports from instructions which are several pages long and include typing and English errors.

You will also learn how to edit reports from instructions developing a methodical approach to ensure accuracy is maintained and all amendments are carried out.

Display techniques, proof reading and checking skills are developed in this module.

Mail Merge

This module looks at mail merge within Word. A very useful part of the program specifically designed for mailshots for letters and emails.

Editing datafiles and using specific matching criteria is also covered to enhance your skills in creating mail shots.

You will complete a range of tasks using mail merge including setting up original templates, linking data files, editing data files and setting mail merge criteria for selective merging.

Audio Transcription

Tips on starting a virtual assistant businessDeveloping your skills in preparing business documents from audio dictation is a very useful skill.

Many managers will dictate letters, notes, reports etc which will then need to be transcribed. You will need fast typing speeds, good English and proof reading skills to complete the tasks which involves preparing a range of business documents from dictation.

You will also complete your Touch Typing Speed Test.

Accreditation – CPD

You will receive the:

Professional Business Documents Training Certificate

with 60 CPD points/credits

Course Fees – £170

Enrolling on Course

If you would like to enrol on this course please email:

Providing details of

  • Course Title
  • Month you would like to start
  • Details for invoicing purposes

We shall then prepare an invoice and send this by email.