Professional Business Documents Diploma – Level 3 (Text Processing)

This text processing course is based on the original OCR/RSA Text Processing Diploma which OCR stopped providing.

The course is designed to enable you to develop your business document skills to a professional standard as well as your touch typing and proof reading skills.

You will study the following 5 modules:

Advanced Business Letters

Starting with business letters you will learn how to use a range of Word tools and features to create professional business letters from instructions, amended documents and using automatic features to build letters using repetitive text.  Proof reading and presentation skills will also be developed as well as production rate.

Assessment is in the form of a timed exam producing a range of different business letters which are fit for purpose.

This unit is linked to the Audio Transcription module.

Complex Tables

Starting off with learning the different features in creating tables you will then move onto producing some simple tables and then more complex tables.

Developing your ability to present information in a professional way using tables is a key skill.  Learning how to transpose information from different sources is also covered in this module including hints and tips on how to manage tables – they can be a little confusing!

You will also look at developing your design techniques to present your tables in an effective way.

Assessment will be a timed exam producing a range of tables covering the different features you have learnt in this module.

Creating and Editing Reports

Reports are a key element of everyday work for an office worker.  In this module you will learn how to prepare reports from instructions which are several pages long and include typing and English errors.

You will also learn how to amend reports from instructions developing a methodical approach to ensure accuracy is maintained and all amendments are carried out.

Display techniques, proof reading and checking skills are developed in this module.

The Assessment is a timed exam where you will complete a range of tasks involving preparing and amending reports.

Advanced Mail Merge

This unit looks at mail merge within Word.  A very useful part of the program specifically designed for mailshots for letters and emails.

Editing datafiles and using specific matching criteria is also covered to enhance your skills in creating mail shots.

Assessment is completion of a range of tasks using mail merge including setting up original templates, linking data files, editing data files and setting mail merge criteria for selective merging.

Audio Transcription and Touch Typing Speed Test

Developing your skills in preparing business documents from audio dictation is a very useful skill.  Many managers will dictate letters, notes, reports etc which will then need to be transcribed.

You will need fast typing speeds, good English and proof reading skills to complete the Assessment which involves preparing a range of business documents from dictation.

You will also complete your Touch Typing Speed Test and the result is presented on your certificates.  You will study touch typing throughout the course using our interactive touch typing program.


Course Fees:  £350

You can pay in full to have a 10% discount or pay £50 per month over 7 months.

The course is open for 10 months.