Professional Administration

This course is designed for those already working in an office who would like to update their skills and gain CPD points/credits covering a range of Administration tasks.

The course is also suitable for those just starting out in their career who would like to have some knowledge and understanding in Administration.

Immediate start!

You can complete the course as quickly as you wish studying full time or part time from as little as 2 hours a week.  The course is open for 6 months giving you plenty of time for holidays, family events etc.


Course Content

Diary Management

You will develop your knowledge and understanding in maintaining effective diary management skills. Covering a range of hints and tips, electronic and manual diary skills and completing some assignments reflecting typical office based diary management tasks.

Business Meetings

In this section of the course you will be looking at the steps to take in liaising with different colleagues as well as the Chair and how to support them when planning a business meeting. You will work through preparing for a typical business meeting including preparing draft Agendas, liaising with the venue to plan for facilities and catering, circulating Agendas, maintaining a suitable tracking system for those attending, updating the Chair, attending the meeting and your role, preparing minutes of meetings and circulating to those concerned.

Business Trips

This section of the course is about learning the step by step process to undertake when preparing a business trip and ensuring organisation guidelines are maintained. Understanding the importance of liaising with different parties, effective research, preparing detailed Itineraries and support documents for your business travellers.

Business Events

Organising a business event is usually a team effort and goes through several stages of preparation. In this section of your course you will learn the step by step process you should follow to organise an event. You will also learn about the importance of tracking progress, range of promotional material required, creating staff rotas, support documents for the event day including feedback forms, and effective liaising with all parties involved to ensure the event is successful.

Composing Business Documents

This section of the course looks at developing your ability to compose a range of different business documents extracting, analysing and relating to information provided. You will complete a range of assignments covering where you will compose business emails and letters, reports etc using different scenarios similar to those found in the workplace.

You will need to analyse the information provided and relate to the situation and then prepare suitable documents which are fit for purpose.


Accreditation – CPD

You will receive the

Professional Administration Training Certificate

with 50 CPD points/credits


Course Fees – £150 including VAT and Certification

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