Secretary Diploma

Course Duration: Open for 16 months – complete within 3-16 months to suit you!

Qualification: NCFE CQ10462 accredited Level 2 Diploma.

Our Secretary Diploma NCFE CQ qualification is our most popular course for those looking to have a career as a Secretary.

The course is suitable for beginners starting off their professional career, as well as those already working as a Secretary/Administrator who are looking to gain recognition for their knowledge and skills and develop their skills further to boost confidence and increase job opportunities.

The Executive Secretary Diploma is particularly popular with our international students outside Europe where English is not their first language as the course provides extensive training without being too demanding in written English.


Accreditation by NCFE CQ

CQ10462 Secretary Diploma (Level 2)

We are an approved NCFE CQ Centre. NCFE is one of the leading vocational awarding bodies in the UK and is also recognised internationally.

Level 2 is intermediate level and the course has been benchmarked using Ofqual’s QCF level descriptors to allow you to consider the depth of study and level of difficulty involved.

Further information about NCFE Awarding Body and CPD accreditation.


Course Overview

Course Material  There is a wide range of course material including demonstration videos, worked examples, build up exercises, information booklets, audio files, interactive typing program etc.

Tutor Support  Qualified and experienced tutors will be working with you throughout the course providing feedback to submitted work, guidance and tutoring via email with the option to book phone/video calls when required.

Accessing Your Course  You will access your course online from your computer, tablet or phone on the move or from home via your Learning Hub Account.

Course Open up to 16 months, giving you plenty of flexibility and “time out” for holidays, illness, moving house etc.

Studying  From as little as 2 hours a week or more to suit you. However, outstanding students and those who study full time can be fast-tracked and potentially complete within 3 months.

100% Complete at home The whole course, including Assessments can be completed at home.

Careers Advice  CV design, interviews, support whilst applying for jobs included and for up to 2 years after completion. Students secure a new job or gain promotion whilst studying with us or after they have completed their course.


Course Content

  • Diary Management
  • Business Meetings
  • Business Trips
  • Business Events
  • HR Support
  • Petty Cash/Travel Expenses
  • Office Procedures
  • Composing Business Documents
  • Role of the Secretary

  • Word – Word Processing
  • Outlook – Email and PIM
  • Excel – Spreadsheets and Charts/Graphs
  • PowerPoint – Electronic Presentations
  • Access – Databases
  • Publisher – Desk Top Publishing
  • Internet and Web Research

  • Business Letters
  • Tables
  • Producing and Editing multi-page reports
  • Mail Merge
  • Audio Transcription
  • Touch Typing and Speed Development – Interactive Program

We have specific start dates when you can start a course, with limited places available.

Tuesday 7th - Last few places

Tuesday 4th - Places available
Tuesday 11th - Places available
Tuesday 18th - Places available
Tuesday 25th - Places available

Next Step

If you have any questions, or would like careers and course advice, please contact our Careers Adviser, Penny Lewis.